We offer refunds or exchanges within the first 2 days from the date of your purchase. If 2 days have passed since your purchase, you will not be eligible for a return, exchange, or refund of any kind. To be eligible for a return or exchange, the following conditions must be met:
Additionally, only items that are found to be defective or damaged are eligible for replacement based on an exchange request.
Please note that certain categories of products/items may be exempt from returns or refunds. These categories will be identified to you at the time of purchase.
For accepted exchange/return requests, once your returned product/item is received and inspected by us, we will send you an email to notify you of the receipt of the returned/exchanged product. If the return/exchange is approved after our quality check, your request will be processed in accordance with our policies.